Something else does not work

1. Update the app to the latest version.
2. Check the connection. Try another network (Wi-Fi or mobile) — balances, prices and history need it.
3. Check the date and time. Turn on automatic date and time in the device settings; a wrong clock breaks connections to services.
4. Restart the app, then the device.
5. Still stuck? Open Settings → Support in the wallet and describe what you did, what you expected and what happened. Add a screenshot if it helps.

Support never asks for your recovery phrase or private key. Anyone who does is not us.